Customer Experience

Customer Stories
Doer Spotlight: Emma Cichocki from MSG Sports

Find out how Emma Cichocki uses Experiences by Jebbit to enhance the way MSG Sports connects with its audience and create meaningful interactions that drive loyalty and excitement.

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Customer Stories
Doer Spotlight: Alejandra Tenorio from RMS Beauty

Alejandra Tenorio of RMS Beauty uses Experiences by Jebbit to personalize the customer journey, increase conversions, and improve retention through gamification and tailored product recommendations.

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Customer Stories
Doer Spotlight: Mike Gussiaas from Travel South Dakota

Learn how Mike Gussiaas of Travel South Dakota uses BlueConic to enhance visitor engagement through personalized data-driven strategies, improving segmentation, communication, and automation.

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Blog
The Doer’s Guide to Turning Seasonal Traffic into Long-Term Gains

Set yourself up for success in 2025 by using BlueConic to capture data, optimize engagement, and drive conversions through personalized holiday experiences.

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Customer Stories
Doer Spotlight: Jack Kane from Live Nation

Discover how Jack Kane, Digital Product Manager at Live Nation, uses Experiences by Jebbit to create engaging fan experiences, collect valuable data, and connect brand partners with music fans.

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Blog
Customer Spotlight: IKEA Time for a 'Renocation'

Discover how IKEA and Pinterest used Experiences by Jebbit to inspire home renovations with a personalized chatbot experience, driving 5K custom boards and 90K IKEA pins.

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Blog
Customer Spotlight: Kirkland's 4X Return on Ad Spend

See how Kirkland's leverages Jebbit and Pinterest to boost furniture sales with personalized quizzes.

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Blog
Customer Spotlight: Hendrick's Cocktail Constellation Experience

Discover how Hendrick's Gin used Jebbit and Pinterest to create an interactive cocktail-finding experience.

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Blog
Customer Spotlight: How e.l.f. Implemented Predictive Modeling With First-Party Data
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Blog
Customer Spotlight: Betty Crocker Spin for a Recipe

See how Betty Crocker gamified recipe discovery with Experience by Jebbit’s Recipe Roulette, driving 80% click-throughs to their site and a 90% completion rate.

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Reports & Guides
The Ultimate Guide for Marketers to Foster Loyalty with Gamification
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Blog
Customer Spotlight: How McCormick Spiced Up Customer Engagement

See how McCormick uses interactive quizzes to deliver personalized recommendations.

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Blog
Customer Spotlight: REN Skincare 'What's Your Skin Type' Quiz

Discover how REN Skincare (UK) boosts conversions and personalizes shopping journeys with Jebbit’s Skin Finder Quiz.

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Blog
What Marketers Can Accomplish With Interactive Content

To stand out this holiday season, retailers should focus on delivering value through inspiration-driven experiences, like gift finders and personalized recommendations.

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Webinars & Videos
Jebbit Experiences Build With Me: Holiday Edition

Discover how to quickly create a personalized holiday gift guide or product finder with Jebbit’s easy-to-use templates and expert support, boosting conversions just in time for the holiday season.

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Blog
How Interactive Quizzes Can Increase Customer Lifetime Value

Learn how interactive quizzes can increase customer lifetime value (LTV) and benefit businesses.

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Blog
How to Build Better Customer Journey Touchpoints

Discover how optimizing your brand's customer journey touchpoints can boost satisfaction, engagement, and conversions by analyzing data, addressing pain points, and personalizing experiences.

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Reports & Guides
Gartner Critical Capabilities Report

BlueConic is ranked among the three highest vendors in 3 out of 4 Use Cases in the 2024 Gartner® Critical Capabilities for Customer Data Platforms.

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Podcasts
Media Briefs: BlueConic’s Patrick Crane on Managing Data Strategies in Times of Constant Transformation
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Blog
Navigating the Customer Journey: Strategies for Boosting Engagement and Loyalty
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Blog
Cutting Through The Holiday Noise: Last Minute Tips To Boost Your Q4
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Blog
Future-Proofing Audience Data Strategies for Publishers

Learn how publishers can navigate the uncertain future of third-party cookies by embracing first-party data to build stronger audience relationships and future-proof their strategies.

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Blog
Customer Spotlight: Diageo's Perfect Fit: A Word Class Experience

Discover how Diageo boosted brand consideration with a Quiz-to-Board experience.

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Blog
Customer Spotlight: Party City's 68% Conversation Rate with QuizBot

See how Party City engaged customers and boosted Halloween shopping with a fun, interactive experience.

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Blog
Transforming Reader Engagement: 3 Lessons from The Christian Science Monitor
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Blog
How The Advocate Is Forging Its Own Subscription Success Story With First-Party Data
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Blog
Understanding Your Customers: Proven Strategies for Success

Discover five strategies that you can use to achieve real customer understanding and drive tangible outcomes for your business.

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Blog
Introducing Real-Time Sync: Paving the Way for Smarter Personalization and a New Era of Composable Innovation
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Customer Stories
Doer Spotlight: Andrea Mooney from Nexstar Digital

Discover how Andrea Mooney, VP of Audience Platforms at Nexstar Digital, leverages BlueConic to unify audience data, streamline marketing campaigns, and enhance engagement with minimal resources.

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Blog
An Interview with Andrea Mooney: Lessons Learned from Nexstar’s Path to First-Party Data Innovation
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Blog
How Customer Understanding Drives Growth: The Power of Our Customer Data OS
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Webinars & Videos
Unlocking Subscription Success with The Advocate

In this webinar, Kyle Whitfield of The Advocate, dives into how leveraging a CDP can transform your subscription strategy by enhancing subscriber acquisition, boosting retention rates, and more.

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Customer Stories
Doer Spotlight: Ata Ata from Simply Business

Discover how Ata Ata, Senior eCRM Manager at Simply Business hasbeen using BlueConic to enhance their data strategy, improve campaign performance, and capture more leads.

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Customer Stories
Doer Spotlight: Ryan Nakashima from Hearst Newspapers

Ryan Nakashima, Director, Product Management, Subscriptions at Hearst Newspapers harnesses the power of BlueConic to drive transformative results in subscription management and personalization.

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Customer Stories
Doer Spotlight: Jeremy Feldman from Anchorage Daily News

Jeremy Feldman, Director of Digital Audience at Anchorage Daily News, shares how BlueConic tenhance audience profiles, boost monetization efforts, and create a unified source of truth for data.

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Customer Stories
Doer Spotlight: Manu Muddappa from Infosys

Manu Muddappa, Web Analytics Manager at Infosys, turns raw data into personalized experiences, driving conversions and transforming their MarTech stack into a unified powerhouse with BlueConic.

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Customer Stories
Doer Spotlight: Rajeev Deepak Kannuru from Infosys

Rajeev Deepak Kannuru, Senior Web Developer at Infosys, shares how he’s using BlueConic’s AI Workbench to transform the way the company engages with customers.

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Webinars & Videos
Navigating the Data Deluge: Strategies for Putting Customer Data into Action with Technology Advice
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Webinars & Videos
Enhancing Reader Engagement: Christian Science Monitor's Journey with Personalized Content Strategies
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Reports & Guides
The State of Customer Data Activation

This report explores the barriers marketers’ encounter in effectively utilizing their customer data.

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Blog
BlueConic Acquires Jebbit, Redefining the CDP Space

BlueConic has acquired Jebbit, a powerful data-capture and experience-creation software for marketers. Together, we're establishing the industry’s first-ever Operating System for Customer Data.

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Webinars & Videos
Smart acquisition: Powering growth through first-party data

Watch this webinar to learn how harnessing first-party data can revolutionize your customer acquisition efforts, potentially slashing costs by up to 50%.

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Podcasts
Data: Use it or Lose it to Win Customers

In this episode of The Content Marketing Virtual Summit, BlueConic CMO Patrick Reynolds shares invaluable knowledge on go-to-market strategies, data, and marketing leadership in the SaaS industry.

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Blog
CX Market Trends: CDPs, AI, GenAI

Emerging CX trends, including CDPs, AI, and GenAI, are shaping customer experiences. Discover how they can improve CX, drive revenue growth, and enhance brand loyalty.

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Webinars & Videos
Breaking Down The Tactics Anchorage Daily News Used to Grow Their Subscriber Revenue
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Podcasts
The Depth Era

In this episode of The Rebooting Show, BlueConic CEO Cory Munchbach discusses how publishing is shifting from prioritizing breadth to rewarding depth.

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Podcasts
It’s Time to Treat Target Audiences How You Want to Be Treated

Explore the right—and wrong—ways to go about identity resolution and marketing data management, especially amid the loss of third-party cookies.

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Webinars & Videos
Behind the Curtain: Demystifying AI & Machine Learning to Jumpstart Efficient Growth
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Blog
How to Build a Data Strategy: Six Key Questions

Learn the six questions to ask when crafting your data strategy.

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Blog
WTH is an Invisible Experience?

Learn more about the rise of invisible experiences and what they mean for businesses and consumers alike.

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Blog
Improve Consumer Perceptions of Privacy

In this article, we’ll break down the privacy paradox and the steps that companies can take to improve consumer perceptions of privacy.

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Podcasts
How to Meet Customers Where They Are in Their Buying Journey

In this Episode of The Revenue Driven CMO, BlueConic CMO Patrick Reynolds discusses how to help buyers in their research, what CDPs enable marketers to do with data, and more.

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Webinars & Videos
Mastering Privacy in the Era of Invisible Experiences and Seamless CX
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Blog
Quiz Funnels: What They Are and How to Create Them

Discover how to create a quiz funnel that will engage your audience.

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Reports & Guides
8 Strategies for Crafting a Winning Customer Data Platform RFP

Discover the key capabilities that should be on your CDP vendor comparison checklist.

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Webinars & Videos
Ditch Data Dogma

Watch now to unlock the secrets to effective personalization and customer engagement by harnessing unique data insights.

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Blog
Super-charge eCommerce Use Cases with Shopify + CDP

Discover how the combination of BlueConic with Shopify can not only convert casual browsers into committed buyers, but also elevate customer satisfaction with hyper-personalized, timely interactions.

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Webinars & Videos
The Year Ahead in Publisher Subscriptions

Watch this webinar as The Rebooting's Brian Morrissey is joined by publishing leaders to discuss their outlook for the subscription market in 2024.

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Reports & Guides
A Publisher’s Guide to Mitigating Churn and Increasing Subscriber Retention
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Blog
Top Five Takeaways from BlueConic Connect: Retail Revelations

Check out the top 5 takeaways from BlueConic Connect: Retail Revelations.

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Blog
Enhancing Customer Retention in Retail & Consumer Goods

Discover how how retail and consumer goods companies can use first-party data to meet and exceed their customer retention and loyalty goals in today’s dynamic environment.

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Blog
From Cookies to Consent: How to Effectively Use First-Party Data for Marketing and Advertising
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Reports & Guides
The Customer Retention Handbook for Retail & Consumer Goods Companies
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Webinars & Videos
Last Call for Cookies: Navigating the Future of Marketing & Advertising
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Blog
2024 Outlook: Key Trends in Retail & Consumer Goods

Discover key trends are expected to redefine the retail and consumer goods landscape in 2024, offering both challenges and opportunities for businesses.

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Podcasts
The tsunami of crap has arrived

In this episode of The Rebooting Show, BlueConic Director of Sales Patrick Crane joins Brian Morrissey to discuss the state of subscriptions for publishers and the maturation of the market.

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Blog
Top Five Takeaways from the Women in Technology Leadership Forum

Discover five top takeaways from BlueConic’s first-ever Women in Technology Leadership Forum.

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Blog
Webinar Recap: Build Gift Finders That Truly Convert

Discover how to create engaging holiday gift finders that captivate shoppers and drive conversions

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Reports & Guides
The State of Publisher Subscriptions

Learn about the progress publishers have made in building subscriptions programs.

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Reports & Guides
The Customer Acquisition Handbook for Retail & Consumer Goods Companies
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Blog
Recession-Ready Retail: A First-Party Data Powered Approach

Discover how retail and consumer goods companies can leverage first-party data to thrive during a recession by retaining customer loyalty, optimizing costs, and delivering personalized experiences.

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Blog
Mitigating Churn and Increasing Subscriber Retention in Media and Publishing
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Blog
Cracking the Code: Turning Unknown Shoppers into Recognizable Customers
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Blog
Delivering Personalization with Purpose: A Strategic Approach

Learn how to tailor your personalization efforts strategically.

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Blog
Adapting to AI-Driven Search: Survival Strategies for Publishers

Learn about a pressing AI threat that is emerging for publishers and what they can do to adapt.

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Blog
Driving Revenue through Precision: Your Guide to Content Metering Using BlueConic
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Reports & Guides
A Publisher's Guide to Effective Content Metering

Discover how an effective content metering strategy can significantly impact your subscription growth.

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Blog
The Science of Similarity: How Lookalike Audiences Redefine Retail Audience Targeting
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Blog
3 Common Missteps Slowing Your CDP’s Time-to-Value

Explore common missteps in CDP implementation, including the importance of clear use cases, data readiness, and avoiding over-complication to accelerate time-to-value.

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Blog
Developing CDP Use Cases: A Guide for Marketers

Discover the importance of well-defined use cases to guide the selection and implementation of a CDP to achieve business goals.

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Blog
Strategies for Effective Personalized Content Recommendations

Learn how publishers can increase reader engagement, retention, and revenue through personalized content recommendations.

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Blog
Next-Level Marketing: Unlocking Potential with Generative AI and BlueConic
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Reports & Guides
A Publisher’s Guide to Personalized Content Recommendations

Learn how personalized content recommendations based on first-party data can help you boost customer engagement and revenue.

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Podcasts
Transforming First-Time Buyers into Brand Devotees: How Relevant Experiences Foster Customer Engagement at Lovesac
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Blog
How Simply Business Used BlueConic Dialogues to Generate 55,000 MQLs in Under Six Months
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Blog
From Awareness to Advocacy: How First-Party Data Shapes Retail Success
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Blog
Five Proven Tactics Online Retailers and CPG Organizations Should Adopt When Building a First-Party Data Asset
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Blog
Best Practices for Optimizing Your AI-Powered First-Party Data Strategy
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Blog
Four Best Practices for a Website Redesign with BlueConic

Discover four tips that will save you time and resources while optimizing your website performance and the customer experience at the same time.

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Reports & Guides
CDP Use Cases in Consumer Goods

Get real-world examples of how consumer goods companies are using BlueConic to transform their customer relationships and accelerate growth that you can use as inspiration for your own business.

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Webinars & Videos
How Lovesac and Other Consumer Goods Companies Are Embracing DTC in Their Data Analytics Strategies
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Blog
Gamification Examples: How to Engage, Motivate, and Succeed

Want a new and fun way to engage your users and customers? Try adding game elements to your marketing.

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Blog
DTC’s Evolving Role in Building Privacy-Led Consumer Experiences

In this Q&A, BlueConic Lead Principal, Retail Customer Success Khurram Moiz shares perspectives on how to leverage direct-to-consumer models into privacy-first customer experiences.

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Blog
The Power of Personality Quizzes for Business

Learn how to craft lead-generating quizzes that deliver results.

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Blog
Unlocking Revenue Potential: How Radio and Broadcast Companies Can Tune into Their Audience with First-Party Data and a CDP
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Blog
Why Scholarly Publishers are Prioritizing First-Party Data: A Q&A With Colleen Scollans
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Blog
The Top 5 Brands That Have Extreme Customer Loyalty

From Netflix's personalization to Apple's ecosystem, learn how lasting relationships are built.

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Blog
Build Loyalty through Customer Engagement Strategies

Learn about the customer engagement strategies you can use and their benefits — like encouraging repeat business and brand advocacy.

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Blog
Understanding Engagement Data: How to Use and Collect It

Learn how to collect and use engagement data to optimize your content and engagement strategies.

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Reports & Guides
The Paradox of Personalization: Balancing Consumer Expectations with Privacy Concerns
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